Calan DVS are committed to ensuring that we take the health and wellbeing of all our staff, service users, stakeholders and general public seriously, we are constantly monitoring the situation and are keeping informed of all information and guidance provided by; Public Health Wales, UK Government, Welsh Government and Public Health England. In light of the escalating situation this statement will provide information on key changes to our service delivery which is in response to COVID-19.
Please rest assured that Calan will continue to provide our services in both residential settings and within the community as best we can.
Changes to services:
Homeworking – All Calan staff are in the process of getting ready for homeworking which will take place from Monday 23rd March 2020.
Community services – All staff within the community teams will provide remote telephone support to individuals and will see any new referrals who choose to have an initial face to face appointment, if it is safe to do so. All our support workers will check in with their clients regularly and conduct appointments over the phone/Skype where appropriate.
Refuge services – We will continue to provide accommodation via our refuges and will continuously monitor the situation. All refuges where safe to do so, will be staffed for a minimum of 2-3 hours per day with the remaining support provided remotely.
On call – Calan will continue to provide on-call services.
Group activities – All group activities have now been postponed however all group members will be contacted regularly during this period.
External training – All external training has been postponed until further notice.
Face to face meetings – All non-essential face to face meetings have postponed.
We encourage all stakeholders and anyone who does not have a support related enquiry to contact us via email at: email@example.com
Should you require support please contact our Calan offices:
- Ammanford: 01269 597474
- Brecon: 01874 625146
- Bridgend: 01656 766139
- Neath: 01639 633 580
- Radnor: 01597 824655
Thank you all for your understanding, please keep and well.
Interim Chief Executive Officer, Calan DVS